Sunset Rust Saree

Delivery Timeline
1. Dispatch & Delivery
• Ready-made products: Delivered within 10–15 business days.
• Custom-made products: Delivered within 7–15 business days.
2. Tracking
• Ready-made products: Shared within 8–9 days of order.
• Custom-made products: Shared within 4–7 days of order.
3. Urgent Orders
• Must be checked with us before placing the order.
4. Delays
• Timelines may extend due to rain, floods, strikes, courier delays, or uncertainties.
• In case of internal/unexpected delays, our team will update you personally via WhatsApp.
5. Delivery Safety
• Share OTP only directly with the delivery person (never over phone).
• For hostel/apartment deliveries, inform the security desk in advance to avoid miscommunication.

Mild hand wash recommended separately
Avoid soaking for long periods
Gets softer with every wash
Iron lightly for the best fall

Returns and Exchanges
1. Eligible Returns
• Accepted only for damaged products.
• A 360° unedited parcel opening video is mandatory.
2. Not Eligible for Returns
• Size issues.
• Color differences (due to screen/lighting).
• Weaving irregularities or natural variations in handwoven/handcrafted fabrics.
• Courier delays or natural uncertainties (rain, flood, strike, etc.).
• Lack of tracking update (parcels already in transit).
3. Exchanges
• Not available.

Product and Purchase Disclaimer
1. Refunds
• Processed only after verifying the parcel opening video and confirming the damage.
• Credited to the original payment method within 7–10 business days.
2. No Refunds For
• Cancellations after order processing.
• Personal preference or non-damage reasons.
3. Handmade Disclaimer
• Minor weaving irregularities and natural variations are inherent to handcrafted/handwoven fabrics and are not considered defects.